I was in the auto business for 55 years and I always made sure to treat my customers with honesty and respect and kept my word. Recently, I sold my Ford truck and my Toyota Camry. I shopped around locally for a new Highlander. I then called Charlie's.
I told George Reinfield and Jeff Hansen what I wanted in my new Highlander. Within a few hours they called me back with the style and color I wanted. Without pressuring me for a sale, they just asked if I was interested because they would have to get the out-of-state. They said we would work out the details later and not to worry. I said "yes go ahead and get it."
As soon as the Highlander arrived they called me and kept me up-to-date on when it would be ready. I got a very fair price on my new Salsa Red Pearl Highlander and have never been used better then I was with Charlie's Toyota. They run their business on the same morals I ran my car business on, honesty and respect. Travis in the finance department was very patient and explained everything to me. George explained all the warranty and showed me all the important features in my new Toyota Highlander. I never felt rushed at any time and all my questions were answered. Most importantly they showed an appreciation for my business.
Charlie's Toyota far exceeded my expectations!
I urge anyone looking to buy a new or used car, truck, or SUV to stop and look at Charlie's Toyota. Thank you Charlie and Steve Shuman, Jeff Hansen and George Reinfield for your professionalism, honesty and friendliness.
I now know why Charlie's sells so many cars, trucks and SUV's and has so many loyal customers. I know I am now on the long list of satisfied and loyal lifetime customers! It was my pleasure to work with Charlie's